Hotel Loyalty Programme Software: Give regulars a reason to book you again, not the hotel down the road.
Biodux PMS has a built-in loyalty scheme that earns guests credit for every qualifying night, with vouchers to spend it and a loyalty ledger to track balances. Hotels that run Loyaliti cards can verify members at check-in and let them pay with their Loyaliti credit.
A real situation
The guest who comes every month
A contractor stays with you for a week every month. He could just as easily try the new place across the road. A small, visible reward is often what keeps him coming back.
Biodux counts his qualifying nights, turns them into credit using the factor you set, and lets the front desk issue a voucher when he’s earned one. The loyalty ledger shows every guest’s balance on any date.
Guest loyalty in Biodux PMS
What it does
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Credit per night
Guests earn credit for each qualifying night, using your loyalty factor and expiry window.
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Loyalty vouchers
Issue vouchers so guests can spend what they’ve earned against their stay.
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Loyalty ledger
Every member’s balance, with balance brought forward and balances as at any date.
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Loyaliti cards
Check a Loyaliti member’s card or phone number at check-in or when creating a profile, and take Loyaliti credit as payment.
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Member discounts at the bar
Members and corporate customers get their own discount automatically in Biodux POS.
This is one part of Biodux PMS. See every PMS feature on one page.
FAQ
Guest loyalty: common questions
Do guests need a card to join?
Not for the built-in credit-per-night scheme, which works from the guest profile. A card is only needed if you run Loyaliti.
Can points expire?
Yes. You set the expiry window when you set up the scheme.
More in Biodux PMS
The other front office modules
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Get started
See guest loyalty in Biodux PMS on a live demo.
Book a free demo built around your rooms and outlets, or ask us for a quote. If you’d rather talk first, we’re on WhatsApp.
Call +234 906 000 8692 · Monday to Saturday, 8am to 6pm (WAT)